Job Summary
The main purpose of the Imaging department is to produce digital copies of documents for retention purposes. Also responsible for organizing and distributing images.
Essential Functions
- Scan microfilm jackets (requests and backscan) simultaneously using three independent scanners while maintaining strict order of batches and quality of images
- Segment individual images including: banding, confirmation of overlaps, cut-offs, saturation, ghost images, misloaded film
- Extract documents from fiche into main system
- Engage release process
- Notify: print barcodes, match to request and send to requestor
- List New Scan: document count of daily scanned policies using Microsoft NT, submit monthly totals to manager
- Quality Control: inspect each individual image for clarity, signatures, cut-offs, saturation, over exposure and overlaps. Verify policyholders name and if not found research and enter into system. Accept or reject each individual image in accordance with quality control guidelines/procedure
- Original Rescan
- New Rescan: rescan all rejected images from quality control; determine exposure by brightness, contrast, paper size and crop
- Crop Quality Control: band all images and crop any unnecessary darkness, lines, etc., descew unbalanced images
- Split Document: determination of groups to split images with beginning and ending policy number
- Research
- Maintain all onsite Microfile Jackets
- Pull file jacket requests for policy information
- Log all microfiche requests and activities
- Deliver requested pulled file jackets to Imaging for processing
- Verify imaged files in AWD and notify requesting desk or person of Status
- Mark file jacket as imaged and file jacket to appropriate drum
- Research missing policy information and order files from off-site storage vendor
- Pickup POS work from specified areas on 1st and 2nd floors
- Prepare POS work by removing staples, placing correct patch pages and copying illegible originals and deliver to paper imaging for processing
- Assist in processing electronic policy information into AWD for International New Business
- Cross-train in other areas as required
- Other duties as requested by Department Manager
