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RESPONSIBILITIES:
- Handle inbound and outbound calls with patients.
- Communicate with insurance companies for all types of claim related queries.
- Accomplish assigned tasks according to the priority set by Team leader/ Supervisor.
- Ensures and provides quality service to both internal and external entities.
- Must have a knowledge about Telephone Etiquettes.
- Provide daily signoff to Team leader/ Supervisor at day end.
- Shift duration is 9 hours a day and 5 days a week. (Monday to Friday)
- Shift operates between Evening and Night time.
- Implement and act in accordance with MTBC’s information security and privacy policies.
- Ensure compliance with information security responsibilities specific to your job role.
- Protect assets from unauthorized access, disclosure, modification, destruction or interference.
- Any other task assigned by the Team leader/ Supervisor
Job Type: Full-time
Salary: Rs40,000.00 - Rs50,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Education:
- Intermediate (Required)
Experience:
- CSR Representative ( Intaernational Campaign): 1 year (Required)
Language:
- Fluent in English (Required)
Shift availability:
- Night Shift (Required)
Application Deadline: 30/08/2023
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